03
Mar
Niël Terblanché The Ministry of Health and Social Services launched its Customer Service Charter on Monday to improve service delivery across Namibia’s public health sector. Speaking at the launch in Windhoek, the minister of health and social services, Dr Kalumbi Shangula, described the charter as a fundamental step towards ensuring efficiency, accountability, and patient-centred care in all health facilities in Namibia. “This Charter is not merely a document. It is our collective commitment and undertaking to serve the Namibian people to the best of our ability,” he said. He added that the charter is a guiding tool that enshrines national…
