Staff Writer
Standard Bank Namibia has joined other financial institutions in an industry-wide effort to raise awareness about Know Your Client (KYC) compliance, in line with the Financial Intelligence Act of 2012.
The initiative aims to ensure that customer information is accurate, current, and compliant with national regulations, a key step in protecting the integrity of Namibia’s financial system.
Standard Bank has launched a multi-channel campaign encouraging clients to verify and update their personal details.
The campaign uses SMS and email notifications, as well as direct engagement through branches and relationship managers.
“Client enablement is about more than just access; it’s about empowering our customers to bank securely and confidently,” said Christine Mouton, head of client enablement at Standard Bank Namibia.
She said the bank is committed to keeping all client information up to date and compliant with the Financial Intelligence Act.
“We encourage all customers to act promptly to avoid service disruptions and continue enjoying seamless banking by updating their information,” Mouton said.
