Staff Writer
Mobile Telecommunications Limited (MTC) has intensified its commitment to digital inclusion with the launch of a rural network optimisation initiative following a comprehensive audit in northern Namibia.
The audit covered more than 2 000 kilometres across Outapi, Oshakati, Rundu, and Katima Mulilo.
It aimed to identify coverage gaps and service quality challenges in underserved and uncovered rural areas, where customer complaints about poor signal and inconsistent data access have been increasing.
Led by MTC’s chief for technology and information, Monica Nehemia, and conducted in collaboration with network partner Huawei, the audit revealed infrastructural and technical shortcomings.
Some towers in rural regions were found to be poorly positioned due to outdated infrastructure, with low antenna heights and limited access to 4G/LTE. In some locations, towers still relied on GSM or 3G, and LTE signals were not reaching the expected ranges. Inconsistent power settings and antenna directions along key travel corridors also contributed to poor performance.
In response, MTC has introduced the Buffalo Project, a targeted intervention named after the strength and resilience symbolised by the buffalo. The project will focus on increasing tower heights, relocating sites where needed, upgrading rural areas with 4G LTE, and improving service reliability in underserved communities across the north. It will later be extended to other parts of the country facing similar challenges.
Nehemia said the audit and rollout of the Buffalo Project show MTC’s resolve to act on customer feedback. “Our customers rely on us not just for communication but to access opportunities. When we receive feedback from people living in areas where towers exist, yet they still struggle with coverage, it becomes our duty to investigate and correct it. We are the country’s leading digital enabler, and this project reflects that responsibility.”
The Buffalo Project forms part of MTC’s long-term network expansion plans and builds on the 081Every1 programme, which aims to achieve full population coverage across Namibia.
