21
Apr
Renthia Kaimbi A customer service charter audit has placed the Office of the President, the Anti-Corruption Commission (ACC) and the Ministry of Health and Social Services among the lowest-performing institutions in the 2024/2025 financial year. The audit, compiled by the Office of the Prime Minister, assessed 18 offices, ministries and agencies (OMAs) on customer service standards. According to the document seen by the Windhoek Observer, only six institutions scored above 50%. The Ministry of Health and Social Services ranked last at 18th with 22%. The Office of the President followed in 17th position with 25%. The Ministry of Agriculture, Fisheries,…
