The City of Windhoek announced yesterday that it will disconnect all accounts in arrears of 30 days or older if not settled or if payment arrangements are not made before 19 June 2023.
This was confirmed by the City of Windhoek’s Communications Officer Lydia Amutenya, who said they will be left with no option but to disconnect such accounts.
According to her, the City of Windhoek municipality has exhausted all avenues and that defaulters were notified to settle their accounts as per the Credit Control Policy.
“The debts are becoming unsustainable, making it hard for us to achieve the mandate of delivering uninterrupted municipal services to our clients and customers,” said Amutenya.
As of May 2023, the City of Windhoek’s total debtors’ book stands at N$ 1.2 billion, this amount also includes the current accounts that are due for payment in June 2023. Clients whose services will be affected include Residential clients, Businesses (any property zoned business) as well as State-owned Enterprises and Government.
Amuteny said the City of Windhoek is calling on all residents to pay their dues to avoid being disconnected which will drastically disrupt their social beings given the fact that both water and electricity are necessities which no Namibian can live without.
“Residents are kindly advised to settle their municipal bills and establish payment plans to prevent service disconnection,” said Amutenya.