Justicia Shipena
The Communications Regulatory Authority of Namibia (CRAN) has fully met five out of ten strategic objectives set in its 2023/24 Annual Business and Financial Plan (ABFP).
However, three of its objectives are lagging behind.
Cran recorded an overall implementation rate of 83% for its strategic initiatives and an organisational performance rating of 3.86 out of 5.
Cran announced the figures on Tuesday in its latest performance appraisal report. The report evaluates the effectiveness of the Cran board of directors from 1 April 2023 to 31 March 2024.
The chairperson of the Cran board, Tulimevava Mufeti, said the appraisal aimed to assess the board’s effectiveness, responsibility, and delivery on strategic goals.
“The assessment utilised a comparative analysis of data from quarterly and biannual strategic and operational performance review reports, balanced against specific objectives and Key Performance Indicators (KPIs) outlined in the Board’s performance agreement and the ABFP,” she said.
The report outlines Cran’s achievements in several areas.
This includes organisational sustainability through improved financial management and increased revenue collections.
The report also noted that internal engagement initiatives and training programmes contributed to a more motivated workforce.
Cran made progress in strategic partnerships, enhancing collaboration with regional and international organisations.
This boosted the authority’s industry reputation and supported innovation and knowledge exchange.
The report shows that Cran advanced in digital transformation by updating regulatory frameworks to improve transparency and compliance.
It also completed phase one of the Namibia Cyber Security Incident Response Team (NAM-CSIRT), strengthening cybersecurity readiness and protecting critical infrastructure.
Cran also developed strategies for market development and consumer protection.
These aim to expand broadband coverage in underserved areas, promote digital inclusion, and support socioeconomic growth.
Cran also introduced a plan for consumer protection advocacy to improve digital literacy and encourage responsible technology use.
However, the report highlights key challenges affecting the full implementation of all strategic goals.
These include delays in amending national policies and legislation, limited budget allocations, slow procurement processes, and ongoing litigation from licensees. It also notes delays in adjusting executive management remuneration.
Despite the setbacks, Mufeti said Cran remains focused on improving performance and adapting to changing industry needs.
“As Cran moves forward, we reaffirm our commitment to governance, accountability, and driving sustainable growth for the benefit of all Namibians. The insights from this performance appraisal will serve to bolster Cran’s strategic trajectory in the years ahead,” she said.
