Staff Writer
Mukuru has partnered with Travelex to expand cash payout options for remittance customers across South Africa.
The partnership adds Travelex as an extra payout channel within the Mukuru network. Customers can now collect cash at Travelex’s 46 branches nationwide, located in high-traffic and accessible areas.
The wider network reduces travel time and improves access to cash.
The collaboration operates within South Africa’s Bureau de Change framework, which provides a regulated environment for secure payouts.
Travelex operates under liquidity and compliance standards, with on-site know-your-customer processes in place to support secure transactions.
“Mukuru has always focused on creating impactful financial solutions to improve our customers’ lives,” said Yemurai Chatapura, commercial manager for remittances at Mukuru.
“This partnership extends that reach while upholding high standards of security, compliance, and service. The collaboration strengthens our payout network and commitment to accessible, inclusive financial services across South Africa.”
Marlize Van Der Schyff, financial director at Travelex, said: “Tourvest Financial Services t/a Travelex is excited to partner with Mukuru as we continue expanding our service offering. This partnership represents a natural alignment of strengths between our organisations. Together, we’ll bring customers a more powerful, seamless, and future-ready experience.”
Mukuru serves more than 17 million customers across Africa, Asia and Europe. The platform processes over 100 million transactions across more than 570 corridors.
Tourvest Financial Services, trading as Travelex, operates 53 branches across South Africa, including locations at OR Tambo and Cape Town International Airports.
The company buys and sells 24 currencies, offers foreign cash and multi-currency Cash Passport travel cards linked to Mastercard, supports international money transfers through Western Union and Mukuru, and facilitates telegraphic transfers for travel-related services.
Caption
Mukuru has partnered with Travelex to expand cash payout options for remittance customers across South Africa.
– Photo: Contributed
