Staff Writer
Old Mutual Namibia has announced that customers have redeemed more than N$2 million worth of rewards points through its rewards programme.
The milestone highlights the programme’s growing role in providing real value for customers’ financial engagement.
Of the total redemption value, nearly N$1 million was redeemed through MTC Namibia.
“This partnership has proven to be incredibly impactful, allowing members to convert their points into airtime and data, essentials in today’s digital world. The Foschini Group redemptions make up the other N$1 million redemptions, offering Rewards members multiple redemption options in stores,” the company said.
The rewards programme encourages customers to engage with Old Mutual’s financial tools and services. Members earn points for completing financial education modules, using digital platforms, owning Old Mutual products, and making informed financial decisions. These points can then be redeemed for real-world value across various partner networks.
The programme now has nearly 36 000 active members. So far, members have redeemed more than 21 million points, with mobile redemptions leading the way. The mobile app remains the most used platform for redeeming points due to its convenience and accessibility.
“This achievement is a testament to the power of purposeful partnerships,” said Eben Basson, head of data and digital transformation. “MTC’s role in helping us reach the N$1 million mark in redemptions reflects how deeply embedded our Rewards Programme is in the lives of our customers. It’s not just about points: it’s about meaningful value.”
Old Mutual said the programme appeals to all age groups and genders, showing strong participation from both men and women. This broad reach supports the company’s focus on financial inclusion and customer-driven innovation.
As the programme grows, Old Mutual remains focused on improving customer experience and expanding redemption options.
“Whether it’s through fashion, lifestyle, or telecommunications, the programme is putting real value back into the pockets of Namibians, one point at a time,” the company said.
Caption
Eben Basson
