Staff Writer
Hollard Namibia has launched Hollard Gap Cover as private healthcare costs continue to rise faster than inflation and salary growth.
Medical aid often covers basic healthcare costs but does not always settle the full cost of services.
“When this happens, members may face shortfalls between what their medical aid pays and what healthcare providers charge, leaving families to cover the difference out of pocket,” the company said.
The company said these shortfalls can become more common as healthcare costs increase and medical aid funds try to balance affordability and the sustainability of benefits.
Hollard Gap Cover is designed to help protect members of registered private open Namibian medical aid funds from unexpected medical shortfalls.
“Hollard Namibia is a purpose-driven insurer that has served this country for over two decades. This year we are taking our customer-centric problem-solving approach a notch higher,” said André Vermeulen, managing director at Hollard Life Namibia.
“We recognise the stress that comes with medical aid shortfalls. Gap cover does not replace medical aid membership but complements it by extending limits on certain medical expenses. It helps ensure families and employees are not left financially vulnerable during a medical emergency.”
Hollard Gap Cover is available in two options, Core and Plus, which allow members to choose a level of protection that suits their needs and budget.
The Core option focuses on helping cover tariff shortfalls for in-hospital specialist charges. The Plus option provides wider cover by including certain out-of-hospital shortfalls, medical co-payments and oncology-related benefits.
The company said the product is designed to help members manage a wider range of medical expense gaps.
“Gap insurance is essential in Namibia. It protects families from severe, unexpected out-of-pocket medical costs and provides meaningful peace of mind,” Vermeulen said.
