25
Jul
Ujandja Zatjirua With digitalisation reshaping the insurance and financial services industry in Africa, the threat of fraud has evolved in terms of its magnitude and complexity. While institutions race to digitise procedures and embrace Artificial Intelligence (AI), the World Economic Forum’s 2024 Global Cybersecurity Outlook shared that fraudsters employ online platforms to target the most vulnerable: micro-enterprises, families, and individuals. Fraud isn't about stolen cash. It's about stolen trust, peace of mind, and dignity. In Namibia, where families work to create financial security, the emotional impact of fraud can be crushing. Victims feel shock, denial, shame, and fear; too many…