29
Jun
With the northern hemisphere summer rush around the corner, travel concerns around delayed flights, surging airfares, and congestion in the airport are not putting travelers off air travel. Preliminary findings from the 2023 SITA Passenger IT Insights released this week revealed that 32% of passengers cited anxiety around flight cancellations when booking their next flight. Nearly two out of 10 passengers surveyed cited concerns around congestion in the airport and pointed to high airfares. This was fueled by past experience, where 56% of respondents said they had experienced delays or cancellations and 48% long airport queues. Yet travelers intend to…
